Wednesday, February 22, 2012

Griff's Books

Contact Us

Lindell Associates LLC
Woodburn, Oregon
Phone: 503-867-2202

Sample Projects

Fortune 500 Computer Company

Problem: Positioning a series of special purpose graphic cards for high-end server and workstation combinations, determining an umbrella message and developing individual product or product combination messages. All of this had to be done so that both the markets and the opinion leaders (industry publication editors) would really “get it.”

Solution:Lindell Associates planned and facilitated a series of workshops with cross-functional team members providing insights into customer perceptions, competitive battle plans and suggestions for messages that would compel buying behavior.

Results: One of the most successful product introductions for this group: both the marketplace and the editors understood the offering, despite the inherent complexities, because the positioning statements made sense and the messages hung together. It was a coherent, consistent, and comprehensible approach.



Fortune 500 Test & Measurement Company

Problem: Recently spun off from its parent, the new company reorganized its product groups, assimilated new people and had to incorporate the new brand for a market category that did not care and resisted change. The new brand and associated messages had to be distinct from the parent, yet incorporate legacy attributes that had established market prominence. The positioning had to be rethought, new messages developed and a program outlined for consistent global implementation.

SolutionWe expedited a series of workshops at each division in each major country, with our consultant traveling with the Global Brand Manager, facilitating workshops with cross-functional product, sales and marketing team members.

Results:  Established a standard internal process for brand management and developed a methodology for working through messages, considering the competitive environment, understanding the new company’s strengths and weaknesses each from a customer-centered perspective.



Cabinet Door Manufacturer



Problem: Faced with a tightening market as the new year commenced, the sales force needed strong motivation backed by a solid plan to capture higher market share.

Solution:
As featured speakers at the national sales meeting, we provided a vigorous and thought-provoking view of how one can move forward in confidence, and backed that up with skill training in questioning techniques to more fully understand what drives the customer decision making process. We than added an in-depth competitive analysis, resulting in a list of key differentiators on which to build a winning presentation.

Results: Attendees were “fired up,” and found it easier to wage competitive battle. One quarter into the new year, sales have grown faster than the industry
.

Acquired Division of a Large Publisher



Problem: After acquisition by a large, media-based company, a fast-paced, dynamic division, still thinking and operating on “eTime” needed to revisit strategy, to decide on which products to focus on developing to not only achieve the ROI demanded by the parent but also determine how best to use the resources available.

Solution: The consultants planned and facilitated a series of meetings with senior management, including several workshops and seminars built around corporate strategy, improving organizational communication and productivity and a focus on Key Success Factors for operational employees, management and executive staff.

Results: A clearly articulated understanding of the business they are in and a focused product plan were developed, critical success factors were articulated and shared with the team, and the Key Success Factors program was developed for each and every employee, concentrating on those work priorities that best supported not only the strategy, but also that person’s strengths and roles within the organization. Organizational effectiveness and productivity were boosted, and this division became a corporate leader in contribution to profit.
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